Oftentimes, different roles and responsibilities of teams can feel disconnected in an organization. HR is the right team to join disconnected ideas, policies, or facts and put them together in such a way that provides the workforce with greater meaning. How should HR start connecting dots and solving workforce challenges? And where do they start? We invited Sheba Lasley, CEO & Founder of Total Success LLC, to join one of our podcast episodes to answer those questions and more. Let’s first start with finding out more about Total Success.
What Is Total Success LLC?
Total Success provides Fractional HR & talent acquisition services to companies who understand that hiring the right talent is imperative to successful growth. They have been in this business for over 15 years, with proven experience of doing just that.
Who Is Sheba Lasley?
I’m Sheba Lasley, CEO & Founder of Total Success, and I’ve been in HR & talent acquisition for over a decade. I have worked for various technology companies throughout the years. Most recently, I was the Director of People and Recruiting for a small but growing SaaS company. While there, I increased the company from 19 to 75 employees in less than two years, and we received a 2022 Best Company award from Comparably.
Throughout my career, one of my greatest passions has been ensuring that those interacting with me feel valued and understood. This translates to a great candidate, employee, and client experience. This style is the most significant difference you will find working with our team at Total Success.
I wanted to open the company to provide quality HR & talent acquisition solutions to individuals and companies. I felt the company name was appropriate because it conveys what happens when you have the right HR & talent acquisition solutions. Everyone is successful, from the company, hiring manager, employee, and HR/talent acquisition team. Hence, a complete cycle, as the logo portrays, of success. . . or total success. So do not hesitate to reach out to see how we can help you succeed!
Now, let’s dig into the topic of the podcast…
How HR Should Connect The Dots Across the Workforce
What does it mean to connect the dots for HR?
If an organization doesn’t have a good HR system in place, it can bring disharmony. If employees are going to HR asking for help or direction, then not getting the support they need, it can create turnover. And from the talent side, if recruiters aren’t bringing in people that have the same values as the company, then you’ll see a lack of retention. So, connecting the dots means HR and Talent Acquisition are working across the organization to ensure they are providing what leadership, managers, and employees need.
What are the major dots that need to be connected?
On the talent side, it’s the candidate experience from recruiting to interviewing, and from hiring to onboarding. On the HR side, it’s all about employee relations. It’s important to ensure there is data available to accurately determine solutions and make corrections where needed.
What’s the difference between candidate experience and employee relations?
The candidate experience includes your HR team realizing this can be a stressful and humbling time for job seekers. Make sure you’re treating every individual with dignity and kindness. Employee relations is important to ensure there is a positive work environment with no bullying, no sexual harassment, everyone is following the policies, and each person is receiving the support they need.
Why do so many leaders still not value HR?
Even though HR is becoming more operational and strategic, they are still being viewed as a cost center rather than a profit center. When leadership can’t readily see how HR influences the revenue, then there is a problem. It’s critical for HR leaders to show how hiring the right people, retaining employees, and reducing turnover saves the company money and affects the bottom line. That’s why it’s key for HR professionals to know and understand data and be able to tell a compelling story with it.
There’s much more we cover in the podcast, such as:
- What does the candidate experience look like, and what should it include?
- How can you customize the experience for each candidate, and is that even realistic?
- What does employee relations look like, and what should it include?
- Where do HR professionals find more information about data and analytics?
- And much more!
Listen to the whole podcast here: How HR Should Connect The Dots Across The Workforce. This 23-minute episode provides some great tips and best practices for you to implement right away. Enjoy!